Pre-sales or an existing customer, we're here to help
Every message matters to us. Whether it’s a pre-sales query, after-sales, suggestion, or feedback, we value your insights.
Fill out your information and a member of the customer success team will get back to you.
FAQS
Frequently asked questions
We take a low commission fee of 6% (including the payment processing fee) for every card transaction. We do not take commissions for cash transactions/orders, neither do we charge a monthly service charge. Get in touch with us for more information on pricing that is right for your restaurant
No, this is what sets us apart from the other platforms. You take back control, you decide if a customer should be fully or partially refunded. Potentially saving you hundreds, if not thousands per year.
We will however support your business with chargeback claims via the banks and payment processing appeals process.
Yes, you can customise the colours, branding and style to match your branding. We will however do this for you during the on-boarding process.
Of course! They are your customers, we give you full access to customer data, allowing you to build direct relationships with your customers and use the data for marketing purposes.
On average it takes one week to setup your online menu, import all your menu items and matching to your existing branding.
Yes, if you have control of your existing domain we can connect it within a couple of hours. If you don’t have control, we can work with your existing provider to gain control. Or, we can aquire you a new domain for you.
No matter the option you take, we will get your menu and website to the top of Google in a matter of days.